DOCUMENT:Q163413 10-AUG-2001 [winnt] TITLE :Upgrade to Windows NT 4.0 May Not Keep All Registry Settings PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kbenv kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you upgrade from Windows NT 3.51 to Windows NT 4.0, entries under the following registry key are not maintained: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ServiceGroupOrder\ List CAUSE ===== This key is overwritten during the Windows NT 4.0 Setup process and old settings are not maintained. RESOLUTION ========== Reinstall the program or driver to create the new class entry in Windows NT version 4.0. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: symarray class install ====================================================================== Keywords : kbenv kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.