DOCUMENT:Q161850 09-AUG-2001 [winnt] TITLE :Userinit.exe Entry Point Not Found PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you upgrade to Windows NT 4.0, the following message appears on the screen after you log on to Windows NT. Userinit.exe - Entry Point Not Found The procedure entry point, WnetRestoreConnection, could not be located in the dynamic-link library Mpr.dll. After you click OK, the screen will only display the wallpaper. CAUSE ===== This problem occurs if an older version of Userinit.exe, from Windows NT 3.51, is still located on the hard disk drive. The current version of the Userinit.exe file is located in the Winntroot\System32 directory. RESOLUTION ========== The following steps will correct this problem. 1. After you log on to Windows NT, press CTRL+ALT+DEL. 2. Click the Task Manager. 3. Under the Applications Tab, click New Task. 4. Type Explorer.exe, and then click OK. 5. After Explorer is running, do a search on the hard disk drive for all instances of Userinit.exe. 6. Delete all instances of Userinit.exe except for the file located in the Winntroot\System32 directory. Additional query words: blank screen upgrade ntw nts ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : 4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.