DOCUMENT:Q122318 08-AUG-2001 [winnt] TITLE :Using Null Modem for RAS with Third-Party PPP Clients PRODUCT :Microsoft Windows NT PROD/VER:3.5 4.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 4.0 - Microsoft Windows NT Server versions 3.5, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attach a third-party Point-to-Point Protocol (PPP) client to a Remote Access Service (RAS) server via a null modem cable, the RAS server port status reports a hardware failure and no connection is made. CAUSE ===== This problem occurs due to the null modem scripts in the MODEM.INF file being specifically written for Windows NT computers only. RESOLUTION ========== To correct this problem, you can modify the Null Modem entry in the MODEM.INF file for the Windows NT RAS server and the INI extension file for the third-party PPP client. NOTE: If you are using Modem.inf with Microsoft Windows NT version 4.0, see the following article in the Microsoft knowledge base: ARTICLE-ID: Q150808 TITLE : Disabling Support for Unimodem Modems in Remote Access Server Side ----------- Change the Null Modem entry in the MODEM.INF file to the following: CALLBACK_TIME=10 DEFAULTOFF=compression MAXCARRIERBPS=19200 MAXCONNECTBPS=19200 COMMAND_INIT= NoResponse COMMAND_LISTEN= CONNECT=$ CONNECT=CLIENT COMMAND_LISTEN= NoResponse COMMAND_DIAL=CLIENT CONNECT=SERVER Client Side ----------- For the client side, you want to send a "$" (without quotation marks) to signify a CONNECT. For example, the Chameleon product from NetManage, Inc., uses a SLIP.INI file to send scripts. In the section for Windows NT, change the following lines: "script=-n" to "script=-n $$ -n" (without quotes) The Chameleon product discussed here is manufactured by NetManage, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: prodnt serial 3rdparty ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS350 kbWinNTS350search Version : 3.5 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.