DOCUMENT:Q177365 09-AUG-2001 [winnt] TITLE :Vinca Drivers May Cause Stop 0x24 PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Computers running Windows NT Server and the server-mirroring product Vinca Standby Server version 1.21C may encounter the following blue screen stop message: STOP 0x00000024 (001901f9 f743b5f8 f743b434 8013b59e) NTFS_FILE_SYSTEM NOTE: The stop code will be the same, but the parameters may be different. CAUSE ===== A Vinca kernel mode driver intercepts an IRP that was created for a mirrored device. This will eventually lead to passing a bad destination memory buffer pointer to the memmove routine. The link dates for the drivers are: 801eb000 VncComIP.sys Fri Jul 18 11:44:41 1997 80252000 VncDisk.sys Tue Sep 03 15:57:11 1996 RESOLUTION ========== This problem is resolved by the Vinca Standby Server version 1.21D release available for no charge from Vinca. MORE INFORMATION ================ The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ftdisk fault tolerance ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.