DOCUMENT:Q158275 07-SEP-2001 [winnt] TITLE :WFW Err Msg: There Is Not Enough Memory Available PRODUCT :Microsoft Windows NT PROD/VER:WINDOWS:3.11; winnt:3.5,3.51 OPER/SYS: KEYWORDS:kbprint ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== The following error may occur when you attempt to connect from Windows for Workgroups 3.11 to a network printer shared from an Windows NT server. After clicking on the Windows NT server computer name in the Connect Network Printer dialog box in Print Manager, you may see: STOP: There Is Not Enough Memory Available CAUSE ===== This error occurs when the printer's share name (the name that client computers use to connect to Windows NT print shares) has a forward slash "/" in it. For example, a printer shared as A1/LASER will produce this error. RESOLUTION ========== On the Windows NT Server where the printer shares were created, remove the "/" (forward slash) from the printer's share name. NOTE: A good rule of thumb for printer naming, especially when there are 16-bit network clients like Windows for Workgroups, is to stick with 8.3 naming conventions. For example, Printer9.pcl would be a good choice. Additional query words: prodnt ====================================================================== Keywords : kbprint Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11; winnt:3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.