Virus Protection Causes Problems with Excel 4.x Setup

ID: Q87996


The information in this article applies to:


SUMMARY

The setup program for version 4.0 of Microsoft Excel may fail if you have a virus protection utility running when installing Microsoft Excel. Disable any virus protection utilities before running the Microsoft Excel setup program.

When you attempt to run Microsoft Excel after installing it through Microsoft Office 3.0 integrated setup, you may receive the following error messages at the point noted in square brackets:

"Application Execution Error: Access to the specified device, path, file is denied." [from the icon]

"Cannot access this file. Please verify security privileges on the network drive." [from File Manager]
For information on disabling your virus protection utility, refer to the documentation that accompanied it.

NOTE: This problem does not occur in later versions of Microsoft Excel for Windows.


MORE INFORMATION

Some common errors that result from running the Microsoft Excel setup program along with a virus protection utility include:

The errors noted after installing from the Microsoft Office integrated setup do not occur if virus checking TSR (Terminate and Stay Resident) programs are disabled.

Additional query words: EXCEL41.EX$ EXCEL42.EX$ winppt macppt


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Last Reviewed: March 26, 1999