DOCUMENT:Q170205 09-AUG-2001 [winnt] TITLE :Windows NT 4.0 RAS Support for 3Com Impact ISDN Modems PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kb3rdparty kbinterop kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SUMMARY ======= 3Com manufacturers the Impact ISDN modem, which is not listed in the current Windows NT Hardware Compatibility List (HCL). However, 3Com provides software that allows you to use the ISDN modem with Windows NT 4.0 Remote Access Service (RAS). For information about non-HCL hardware support, see the following article in the Microsoft Knowledge Base: Q142865 Microsoft Support Policy on Hardware Not On Windows NT HCL MORE INFORMATION ================ You can use the following 3Com ISDN products with Windows NT 4.0: - 3C871 - 3C872 - 3C882 To use these products with RAS, follow the directions in the manual shipped with the 3Com Impact modem, or obtain the directions from 3Com's Web site: http://infodeli.3com.com/infodeli/tools/isdn/spt-tips/install/winnt40.htm Additional support tips for the External 3Com Impact ISDN Modem are available on 3Com's Web site at the following address: http://infodeli.3com.com/infodeli/tools/isdn/spt-tips/impct-x.htm The 3Com products discussed here are manufactured by 3Com, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. ====================================================================== Keywords : kb3rdparty kbinterop kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.