DOCUMENT:Q168107 25-FEB-2002 [winnt] TITLE :Windows NT Briefcase Appears and Acts Like a Normal Folder. PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Windows NT 4.0 Briefcase icon appears as a normal folder on the desktop. All functionality and properties of the icon are that of a folder, as well. CAUSE ===== The cause of this problem is usually associated with a missing or corrupted registry key. The registry key in question is: HKEY_LOCAL_MACHINE/Software/Classes/Briefcase RESOLUTION ========== There are two possible work arounds for this problem: To restore the Briefcase registry entries to their default values perform the following steps: WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk. 1. Start Registry Editor (Regedt32.exe) and go to the following subkey: HKEY_LOCAL_MACHINE/Software/Classes/Briefcase/Clsid 2. Add the following: {85BBD920-42A0-1069-A2E4-08002B30309D} 3. Then go to the Briefcase/DefalutIcon subkey and add the following: %SystemRoot%\System32\Syncui.dll,0 4. Quit Registry Editor and restart your computer. -OR- To change the Briefcase icon from a folder to a briefcase manually, follow these steps: 1. Right-click the desktop, point to New, and then click Briefcase. A new Briefcase is created on the desktop. 2. Once the new Briefcase icon has been created, you may delete the old Briefcase folder. Additional query words: ====================================================================== Keywords : kbui Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : :4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.