DOCUMENT:Q77066 06-NOV-1999 [win16sdk] TITLE :PRB: Problems with Dr. Watson or with the Packager PRODUCT :Microsoft Windows Software Development Kit PROD/VER:WINDOWS:3.1 OPER/SYS: KEYWORDS:kb16bitonly ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows Software Development Kit (SDK) 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== Neither Dr. Watson nor the Packager runs correctly. CAUSE ===== An old version of the TOOLHELP.DLL file is in the main Windows directory (by default, C:\WINDOWS). RESOLUTION ========== Verify that Windows has installed TOOLHELP.DLL in the Windows system directory (by default, C:\WINDOWS\SYSTEM). Delete the old TOOLHELP.DLL from the Windows directory. Additional query words: 3.10 no32bit ====================================================================== Keywords : kb16bitonly Technology : kbAudDeveloper kbWin3xSearch kbSDKSearch kbWinSDKSearch kbWinSDK310 Version : WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.