Error: Word Cannot Find or Run This Application (MSINFO)

ID: Q110175

The information in this article applies to:

Microsoft Word for Windows, version 6.0

SYMPTOMS

When you try to obtain system information using the Word 6.0 for Windows Help menu, you may receive the following error message:

   Word Cannot Find or Run this Application (MSINFO)

NOTE: To get system information, choose About from the Help menu and then choose System Info.

CAUSE

You receive the error message noted above when the [Microsoft System Info] section is missing from the WIN.INI file.

RESOLUTION

To correct this problem, use Windows Notepad to edit the WIN.INI file and correct the [Microsoft System Info] section; this section should have an MSINFO= entry that points to your MSINFO.EXE file. For example:

   [Microsoft System Info]
   MSINFO=C:\WINDOWS\MSAPPS\MSINFO\MSINFO.EXE

KBCategory: kbusage kberrmsg KBSubCategory: kbhelp Additional query words: 6.0 winword word6

Version           : 6.0
Platform          : WINDOWS

Last Reviewed: February 5, 1998