Font Missing in Font Substitution Dialog Box

ID: Q123960

The information in this article applies to:

Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

A font contained in a document may appears as "missing" when you are viewing the Font Substitution dialog box. (To view the Font Substitution dialog box, choose Options from the Tools menu, select the Compatibility tab, and then choose the Font Substitution button.) A font may appear as "missing" if both of the following conditions occur:

The font is not a TrueType font.
The "Show Only TrueType Fonts in Applications" option is selected in the Control Panel Fonts utility.

Note that even though the font appears as "missing" in the Font Substitution dialog box, the font is displayed in the document and printed correctly.

CAUSE

When the "Show Only TrueType Fonts in Applications" option is selected in the Control Panel Fonts utility, Microsoft Windows refrains from listing non-TrueType fonts when Word requests a list of fonts. Word considers any font that is contained in the document but not in the font listing to be missing. Word is not aware of the "Show Only TrueType Fonts in Applications" option setting. When Word asks Windows to load the font, however, the font is loaded correctly.

KBCategory: kbusage KBSubcategory: kbfont Additional reference words: 6.0 6.0a 6.0c winword true type word6

Keywords          : kbFont 
Version           : 6.0 6.0a 6.0c
Platform          : WINDOWS

Last Reviewed: February 6, 1998