GP Fault Starting or Using Word 6.0 Under Windows NT 3.1

ID: Q122395

The information in this article applies to:

SYMPTOMS

When you start Microsoft Word version 6.0 for Windows under Windows NT version 3.1, you receive a General Protection (GP) fault.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information about obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

The problem can also be corrected by upgrading to Windows NT Workstation version 3.5 or Windows NT Server version 3.5.

KBCategory: kbenv buglist3.10 fixlist3.10 KBSubcategory: Additional reference words: 3.10 6.0 6.0a 6.0c gpf general protection word6 fault GP fault winword alpha axp mips nt

Version           : 6.0 6.0a 6.0c
Platform          : WINDOWS

Last Reviewed: February 5, 1998