ID: Q132317
The information in this article applies to:
You may receive a general protection fault (GP fault) in WINWORD.EXE when creating a document based on PaperTemplates from PaperDirect. These templates are included with the Hewlett-Packard (HP) 4p printer or are available through catalog purchase.
The following templates are affected:
Influence Business Cards BC0505.DOT
Essex Rolo Post Card RC5203.DOT
Multipurpose Card RC5101.DOT
Laser 1-Pass with Peel Off Label PA1024.DOT
Influence Envelope EV0502.DOT
One-Up Rotary Card RC5003.DOT
One-Up Mailing Label RC5101.DOT
Envelope A2_ENV.DOT
Influence Brochure Mailer Plus BMT512.DOT
PaperDirect Technical Support has confirmed this to be a problem with PaperTemplates version 5. This affects all templates in the set. There is at this time no other workaround.
The PaperTemplates products included here are manufactured by PaperDirect, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Switch from Normal view to Page Layout view before working with these templates. To do this, go to the View menu and choose Normal.
KBCategory: kb3rdparty KBSubcategory: kbtemplate Additional reference words: 6.0 6.0a 6.0c winword gpf word6 word7
Keywords : kbtemplate
Version : 6.0 6.0a 6.0c
Platform : WINDOWSLast Reviewed: August 6, 1997