HP DeskJet "Scalable Font Initialization Error" with Word 6.0

ID: Q116108

6.00 6.00a 6.00c WINDOWS

The information in this article applies to:

Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
Microsoft Excel for Windows, version 5.0

SYMPTOMS

When you print from Word for Windows to a Hewlett-Packard (HP) DeskJet using the DESKJETC.DRV version 3.1 printer driver, one of the following error message may occur:

   Scalable Font Initialization Error

   Scaleable Font Initialization Error 7

   Scaleable Font Initialization Error b

CAUSE

The BulletPresent setting in the [HP DeskJet] section of your WIN.INI file is incorrect or missing.

RESOLUTION

1. Open your WIN.INI file using Sysedit (System Configuration Editor

   [SYSEDIT.EXE]) or any text editor. (To start Sysedit, use the Run
   command on the File menu in Windows Program Manager. Type "sysedit"
   [without the quotation marks] in the Command Line box and choose OK.)

2. Locate the [HP DeskJet] section.

3. Look for the following line (where <n> is a number):

      BulletPresent=<n>

   If the line exists, change the number <n> to 0 (zero).
   If the line does not exist, type it on a separate line in the
   [HP DeskJet] section, as follows:

      BulletPresent=0

   NOTE: BulletPresent= may also be found in the [STATDLL] or the [DPSTAT]
   section of the WIN.INI.

4. Save your WIN.INI file, then exit and restart Windows so the change

   can take effect.

REFERENCES

HP Technical Support

KBCategory: KBSubcategory: Additional reference words: 6.00 6.00a win31 500 500c 550c Plus DJ310 310 word6 6.00c hpdj winword 5.00 desk jet hp hewlett packard bullet present

Keywords          : kbprint
Version           : 6.00 6.00a 6.00c
Platform          : WINDOWS

Last Reviewed: February 5, 1998