Inserting AutoText Entry in Envelope Dialog Box Causes Error

Last reviewed: December 5, 1997
Article ID: Q122375
The information in this article applies to:
  • Microsoft Word for the Macintosh, versions 6.0, 6.0.1

SYMPTOMS

In Word 6.0 in the Envelopes area of the Envelopes And Labels dialog box, when you type the name of an AutoText entry in the Delivery Address box and then press COMMAND+OPTION+V to insert the AutoText entry, either Word quits unexpectedly, or the following message is displayed in the status bar:

   The specified text is not a valid AutoText name. Use Edit AutoText
   to create AutoText entries.

Word 6.0 quits unexpectedly if you type a space after the name of the AutoText entry before pressing COMMAND+OPTION+V. If you do not type a space after the name of the AutoText entry, the error message is displayed.

NOTE: This problem does NOT occur if you do the same tasks in the Address box in the Labels area of the Envelopes And Labels dialog box.

STATUS

Microsoft has confirmed this to be a problem in Word version 6.0 for the Macintosh. This problem was corrected in Word version 6.0.1 for the Macintosh.

Word 6.0.1 will display the error message only if there is a space after the AutoText entry name or if there is a space in the AutoText entry name. (This behavior is by design.)

WORKAROUND

Word 6.0

In the Envelopes And Labels dialog box, choose the Add To Document button before you type anything in the Delivery Address box. Then you can type the name of the AutoText entry, with or without a trailing space, and press COMMAND+OPTION+V to insert the AutoText entry.

Word 6.0.1

Be sure there is not a space after or within the AutoText entry name before pressing COMMAND+OPTION+V. For example, the AutoText entries "Joe Smith" and "JoeSmith " will not work, but "Joe_Smith" or "JoeSmith" will work.

If your AutoText entry has a space, you can insert the entry if you type the first name of the AutoText entry and then press COMMAND+OPTION+V For example: the AutoText entry "Joe Smith" will work if just "Joe" is enough letters to uniquely identify the name of the AutoText entry. If you have multiple entries that begin with the same characters, the following message will appear in the status bar:

   The specified text is not a unique AutoText name. Type more characters.


KBCategory: kbusage
KBSubcategory: kbautotext kbenvelope
Additional reference words: macword 6.0 6.0.1 macword hang hung crash
crashed locks locked frozen freezes crashing quit quits stopped crashes
word6 bomb bombs bombed valid name
Keywords : kbautotext kbenvelope macword word6
Version : 6.0 6.0.1


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Last reviewed: December 5, 1997
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