ID: Q126167
The information in this article applies to:
You receive error messages such as WordBasic Error 124, "Unknown Command, Subroutine, or Function", each time you try to execute an Internet Assistant command while using the HTML template.
Internet Assistant Setup installed all of the files in the Word for Windows program directory (C:\WINWORD or C:\MSOFFICE\WINWORD) instead of the correct directories.
If installing Internet Assistant version 1. 0, this problem occurred because your WINWORD6.INI file is missing, damaged, or does not contain valid paths to file locations. For Internet Assistant version 2.0, the registry must be updated to point to valid file locations.
To correctly install Internet Assistant for Word, do the following:
1. Run Internet Assistant Setup to remove all components of Internet
Assistant for Word.
a. Using a text editor such as Notepad, edit the WINWORD6.INI file and
specify the correct paths for your files. For example:
[Microsoft Word]
USER-DOT-PATH=C:\WINWORD\TEMPLATE
PROGRAMDIR=C:\WINWORD
STARTUP-PATH=C:\WINWORD\STARTUP
a. Start Word and go to Tools, Options, File Locations and modify the
directories to point to valid file locations.
For example:
Documents = c:\msoffice\winword
User Templates = c:\msoffice\templates
Startup = c:\msoffice\winword\startup
In Word for Windows 6.0, 6.0a, 6.0c, the checkbox for WORDHTML.WLL has been cleared or in Word for Windows 7.0, 7.0a,.the checkbox for WIAHTM32.WLL has been cleared
From the File menu choose Templates and select the WORDHTML.WLL for Word for Windows 6.x or select the WIAHTM32.WLL for Word for Windows 7.x checkbox.
For additional information, please see the following article(s) in the Microsoft Knowledge Base:
ARTICLE-ID: Q152767
TITLE :IA: Word Could Not Load This Add-In Program or Wordbasic Err:
Keywords : kbsetup kbhtml kbwdinternet
Version : 1.0 1.0z 2.0
Platform : WINDOWSLast Reviewed: February 7, 1998