XL: Error Inserting or Clicking Excel Objects in PowerPoint

Last reviewed: September 4, 1997
Article ID: Q168328
The information in this article applies to:
  • Microsoft Excel 97 for Windows
  • Microsoft Excel for Windows 95, version 7.0
  • Microsoft PowerPoint 97 for Windows
  • Microsoft PowerPoint for Windows 95, version 7.0

SYMPTOMS

In Microsoft PowerPoint, when you insert or click a Microsoft Excel object, you may receive an error message similar to the following:

   The source application is busy and can't respond immediately. You can
   switch to the other application and try to resolve the problem.

CAUSE

This problem may occur if the Microsoft Excel AutoSave add-in is loaded.

NOTE: It is possible that other add-ins may also cause this problem.

WORKAROUND

To work around this problem, use either of the following methods.

Method 1: Remove the AutoSave Add-In

To remove the add-in, follow these steps:

  1. Start Microsoft Excel.

  2. On the Tools menu, click Add-Ins.

  3. Click to clear the AutoSave check box, and then click OK.

If you still receive the error message after trying method 1, go on to method 2.

Method 2: Start Microsoft Excel First

Start Excel first (before you start PowerPoint). Regardless of whether the AutoSave add-in is loaded, you can insert or edit Microsoft Excel objects in PowerPoint.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Excel 7.0 and Microsoft Excel 97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

PowerPoint cannot create the object because Excel takes too much time to load when the AutoSave add-in is selected.


Additional query words: ppt97 ppt8 ppt95 ppt7 8.0 8.00 xl8 xl95 xl7 xl97
server is busy addin add-in 7.00 7.0 95 97 hotfeatstat hotfixstat
Keywords : xladdin kbinterop kbtool
Technology : kbole
Version : WINDOWS:7.0,97
Platform : WINDOWS
Issue type : kbprb
Solution Type : kbworkaround


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Last reviewed: September 4, 1997
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