Not Enough Memory Starting Word with High CACHESIZE

ID: Q121933

The information in this article applies to:

SYMPTOMS

When starting Word for Windows NT or Word for Windows 95, the following error message may appear before the copyright screen:

   There is not enough memory to run Word.

This problem does not occur in Microsoft Word 97 for Windows.

CAUSE

The CacheSize setting is set to something greater than 2047.

RESOLUTION

Change the CacheSize setting to a value less than or equal to 2047.

CacheSize sets the maximum amount of memory Word will use for caching Word documents. This value can be increased for better performance.

The valid range for CacheSize is 64 to 2047. The default setting is 64.

The CacheSize value is expressed in kilobytes (KB); therefore, a setting of 2047 is just under 2 megabytes (MB).

MORE INFORMATION

Use one of the following procedures appropriate for your version of Word:

Word 6.0 for Windows NT

To change the CacheSize setting for Word 6 for Windows NT, you must edit the following key in the Windows NT Registry using the Registry Editor:

   HKEY_CURRENT_USER\Software\Microsoft\Word\6.0\Options

This key lists configuration information for Word-specific user options that are not covered by the Data\Settings value and is equivalent to the [Microsoft Word] section of the WINWORD6.INI file in Word for Windows excluding proofing tools information.

   Value                            Description

   CacheSize : REG_SZ : xxx         Sets the maximum size of caching used
                                    for Word documents. Increase for better
                                    performance. The minimum and default
                                    cache size is 64K.

Word for Windows 95 (7.x)

To change the CacheSize setting for Word 7.x, use one of the following methods:

Method 1: Use the RegOptions Macro

   You can use the RegOptions Macro supplied with Word 7 in the Macros7.dot
   template:

   1. On the File menu, click Templates.

   2. Click Add.

   3. Change to the Macros subfolder under Winword (for example,
      C:\Msoffice\Winword\Macros).

   4. Select the Macros7.dot file and click OK. This step adds the Macros7
      template to the "Global Templates and Add-ins" box. Click OK.

   5. On the Tools menu, click Macro.

   6. In the Macros Available In list, click "Macros7.dot (Global
      Template)." In the Macro Name list, click RegOptions and then click
      Run.

   7. In the Section box, select Word 7.0 Options.

   8. In the Option box, select CacheSize.

   9. In the Setting box, type in the desire Cachesize setting.

Method 2: Change the Windows 95 Registry

   To change the CacheSize setting for Word 7, you must edit the following
   key in the Windows 95 Registry using the Registry Editor:

      HKEY_CURRENT_USER\Software\Microsoft\Word\7.0\Options

   This key stores those options that the user can set from Word,
   either by changing menu options or by running the RegOptions macro.

      Value                            Description

      CacheSize : REG_SZ : xxx         Sets the maximum size of caching
                                       used for Word documents. Increase
                                       for better performance. The minimum
                                       and default cache size is 64K.

Additional reference words: splash screen copyright notice out of memory cachesize cache size errmsg not enough memory
Keywords          : kbenv kberrmsg
Version           : 6.0 7.0 7.0a
Platform          : NT WINDOWS

Last Reviewed: March 13, 1998