Opening RTF Document from the Microsoft Network Starts Word

ID: Q136863

The information in this article applies to:

• Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a, 6.0c
• Microsoft Word for Windows 95, versions 7.0, 7.0a
• Microsoft Word 97 for Windows

SYMPTOMS

When you link to an Rich Text Format (RTF) document using The Microsoft Network (MSN), the document opens in Word.

CAUSE

This behavior occurs when Word is installed after MSN. Setup installs and registers the RTF converter. As a result, RTF files are associated with Word. (This association allows you to double-click a document icon or object and automatically open the associated application to display the document.)

RESOLUTION

To automatically open RTF documents in an application other than Word, such as WordPad, use Windows Explorer to associate RTF documents with WordPad.

For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

KBCategory: kbnetwork KBSubcategory: Additional reference words: 2.0 2.0a 2.0a-cd 2.0b 2.0c 6.0 6.0a 6.0c 7.0 winword word95 word2 word6 word7 microsoft network msn rtf rich text format download on-line open word97 7.0a

Keywords          : kbnetwork
Version           : 2.x 6.0 6.0a 6.0c 7.0 7.0a
Platform          : WINDOWS

Last Reviewed: August 5, 1997