SGML Err Msg: "SGML Converter Error"

ID: Q126980

The information in this article applies to:

Microsoft SGML Author for Word, version 1.0
Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

When you try to save a document as SGML, you receive the error message:

   SGML Converter ERROR  UNKNOWN MESSAGE

After choosing OK, you receive the error message:

   Word caused a General Protection Fault in module MSDB.DLL

CAUSE

There is insufficient disk space for Word to convert the file.

STATUS

Microsoft has confirmed this to be a problem in SGML Author for Word version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

RESOLUTION

To resolve this problem, free up a large amount of disk space, or change the swap file setting.

Additional reference words: 1.0 iaword 6.0 6.0a 6.0c winword hang hung crash crashed locks locked frozen freezes crashing quit quits stopped ia html word6 crashes bomb frozen gpf gpfault gp fault

Keywords          : kbinterop kbsgml 
Version           : 1.0 6.0 6.0a 6.0c
Platform          : WINDOWS

Last Reviewed: August 6, 1997