WD: Automatic Envelope Return Address/Graphic Using AutoText

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
• Microsoft Word for Windows NT, version 6.0
• Microsoft Word for Windows 95, versions 7.0, 7.0a
• Microsoft Word for the Macintosh, version 6.0, 6.0.1, 6.0.1a
• Microsoft Word 97 for Windows
• Microsoft Word 98 Macintosh Edition

SYMPTOMS

When you use the AutoText entries of EnvelopeExtra1 or EnvelopeExtra2, one or both of the following may occur:

- Text appears to the right of the recipient's address

   -or-

WORKAROUND

The Text Appears to the Right of the Recipient's Address

Clear any text in the Envelopes And Labels dialog box or remove text from the user's Mailing Address by doing one of the following:

1. On the Tools menu, click Envelopes And Labels and select the Envelopes tab.

2. Click to select the Omit check box of the Return Address.

   -or-

3. On the Tools menu, click Options or Preferences (Word 98 Macintosh Edition), and select the User Info or User Information (Word 97 and Word 98 Macintosh Edition) tab.

4. Delete the text in the Mailing Address text box, press the SPACEBAR once, and then click OK.

The Graphic or Object is in the Wrong Position When Used with No Address

If you use EnvelopeExtra1 or EnvelopeExtra2 with Envelopes And Labels (on the Tools menu), and you omit an address, the graphic or object will adopt the style of EnvelopeAddress rather than EnvelopeExtra1 or EnvelopeExtra2 and the graphic or object will be positioned incorrectly.

If you do not want a return address, enter a space in the Return Address area and the correct formatting will be applied to the envelope.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

In Word, you can use two AutoText entries (EnvelopeExtra1 and EnvelopeExtra2) to add additional information to an envelope. The AutoText entries can be helpful for automatically including a company logo or other object or text to the return address on each envelope.

The AutoText entries for EnvelopeExtra1 and EnvelopeExtra2 will always be placed in the envelope at the position left of or above the return address. EnvelopeExtra2 will precede EnvelopeExtra1 on the envelope if both are used.

AutoText entries that you add to the Normal template are available to all documents.

To prevent Word from using the AutoText entries EnvelopeExtra1 and EnvelopeExtra2 rename them prior to printing the envelope by doing the following:

1. On the Format menu, click Style.

2. Click the Organizer button, and then click the AutoText tab.

3. Click the AutoText entry of EnvelopeExtra1 or EnvelopeExtra2 and then click the Rename button.

4. Remove the number (1 or 2) and then click OK.

5. Click Close in the Organizer dialog box.

REFERENCES

"Microsoft Word User's Guide," version 6.0, pages 524, 525