WD: Errors in Cross-References in Master Document or Subdocument

ID: Q119514

The information in this article applies to:

SYMPTOMS

When you update fields in a master document that contains cross- references, the following error messages may occur in place of the cross-reference: 

   Error! Reference source not found.

   Error! Bookmark not defined.
These errors also occur in a normal document if the document contains figures, captions, pictures, or other cross-references.

CAUSE

If you delete the cross-reference source or remove the subdocument that contains it, Word can no longer locate the source and displays the above error messages.

A cross-reference consists of a REF field that points to a special, internal bookmark at the cross-reference source. As a result, the errors that occur refer to REF field or bookmark problems.

For more information about the special bookmarks Word uses for cross- references, indexes, and tables of contents, please see the following articles in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q108455
   TITLE     : Table of Contents Entries, Cross-References, & Captions
               Marked

   ARTICLE-ID: Q112542
   TITLE     : Text Added to End of Line Not Included in Cross-
               Reference

MORE INFORMATION

In a master document, you can create cross-references between the master document and a subdocument or between two subdocuments. If you insert, merge, move, split, or create a subdocument that contains a cross-reference, Word maintains the cross-reference as long as the REF field and cross-reference bookmark remain intact.

REFERENCES

"Microsoft Word User's Guide," version 6.0, pages 529-547

Additional query words: hidden xref xrefs 

Keywords          : kberrmsg word8 kbfield macword98 winword macword word6 word7 word95 
Version           : WINDOWS:6.0,6.0a,6.0c,7.0,7.0a;MACINTOSH:6.0,6.0.1,6.0.1a,98
Platform          : MACINTOSH WINDOWS
Issue type        : kbprb

Last Reviewed: December 9, 1998