WD: Functionality Changes and Issues with File Open in Word 7.0

ID: Q139779

The information in this article applies to:

Microsoft Word for Windows 95, version 7.0
Microsoft Word 97 for Windows

SUMMARY

This article discusses functionality changes and issues with the Open dialog box in Word for Windows 95 and Word 97 for Windows. (To expose the Open dialog box, click Open on the File menu.)

MORE INFORMATION

Multiple Files by the Same Name Appear in the Open Dialog Box

Symptoms:   When you do an Advanced Search and specify Search
            Subdirectories, the results may show several files with
            identical file names, but their locations are not
            indicated.

Cause:      The results are displayed in List view.

Resolution: Instead of List view, use one of the following view

            options:
            Details, Properties, or Preview.

Status Bar Displays 0 Files Found

Symptoms:   The status bar displays 0 Files Found.

Cause:      By design, Word displays the 0 Files Found message in the
            following situations:

            1. No matching files are found.

            2. A search is in progress.

            To determine whether a search is in progress, look at the
            buttons in the lower-right corner of the Open dialog box.
            While a search is in progress, the Find Now button changes
            to Stop. When the button appears as Find Now, the search is
            completed.
            Note: The Status Bar displays 0 Files Found until the
            search is completed.

The "Look In" List Displays Parent Directories, Not Subdirectories

Symptoms:   The Look In list in the Open dialog box contains the parent
            folder, desktop folders, local or network drives, and the
            root folder, but not the subfolders of the current folder.

Cause:      The Look In list displays the current folder and upper-
            level folder and drives by design.

Workaround: To view the subfolders of the current folder, look at the

            list box below the Look In list.

Word Hangs or Crashes During File Open

Symptoms:   Word hangs (stops responding) or crashes at the following
            times:

            Case 1. When you select a file in the Open dialog box,
            regardless of which view--List, Details, Properties,
            Preview--you are using.

            Case 2. When you click Open on the File menu.

Cause:      Word may hang or crash when you attempt to open a document
            for the following reasons:

            Case 1. The selected document is damaged or corrupt.

            Case 2. The first document in the selected subfolder is
            damaged or corrupt.

Workaround: Case 1 and 2. Remove the corrupt document and use a backup

            copy of your document.

KBCategory: kbusage KBSubcategory: Additional query words: 7.0 word95 file open hang crash fileopen list details properties preview subdirectory subdirectories sub-directory sub-directories sub directory directories parent child zero 0 files found find finding can't cannot can not won't doesn't does not will not isn't show display list duplicate identical same name same-name multiple like same matching matched alike winword word7 8.0 word8 word97

Keywords          : kbualink97
Version           : 7.0 97
Platform          : WINDOWS

Last Reviewed: February 5, 1998