WD: Generic Help Shown When Insertion Point in Field

ID: Q122652

The information in this article applies to:

Microsoft Word for the Macintosh, version 6.0, 6.0.1, 6.0.1a
Microsoft Word 98 Macintosh Edition
Microsoft Word 97 for Windows

SYMPTOMS

When you press the HELP key (Word 6.x) or click the Office Assistant (Word 98) while your insertion point is in one of the following fields

   PRIVATE
   RD
   AT
   TC
   XE

a general Help prompt is displayed instead of context-specific help.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

In Word 6.x, for more information on a specific field, click "Search for Help on" on the Help menu, type "fields, types of" (without the quotation marks), click the "Field Types and Switches" topic and then click GoTo.

In Word 97 for Windows or Word 98 Macintosh Edition, click the Office Assistant, type one of the field names above, click Search, and then click "Field Codes: <name of field name you typed in>."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q120802
   TITLE     : Office: How to Add/Remove a Single Office
               Program or Component

Additional query words: context-sensitive context sensitive

Keywords          : kbfield macword word6 kbhelp 
Version           : MACINTOSH:6.0,6.0.1,6.0.1a,98
Platform          : MACINTOSH
Issue type        : kbbug

Last Reviewed: February 5, 1998