WD: Merge to Fax Not Available

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
• Microsoft Word for Windows 95, version 7.0
• Microsoft Word 97 for Windows

SYMPTOMS

Electronic Fax is not available as a merge option.

CAUSE

This problem can occur because of either of the following reasons:

• The fax software is not set up properly.

  -or-

• The fax software is not MAPI compliant.

RESOLUTION

Method 1: If your fax software is MAPI compliant, and you suspect the

          fax software is not set up properly, use a text editor such
          as Notepad to modify the [EFAX Transport] section of the
          Msmail.ini file to include the following statement:

            LocalFax=1

          If LocalFax is not set to 1, Word will not present Fax as a
          merge destination.

          NOTE: This resolution also works for Word 7.0.

          electronic fax vendor.

MORE INFORMATION

For information on electronic mail support in Microsoft Word, please see the following article in the Microsoft Knowledge Base.

   ARTICLE-ID: Q109833
   TITLE     : How to Switch from MAPI to VIM Electronic Mail Support