WD6X: Err Msg: "Setup CopyFiles Error"

• Microsoft Word for the Macintosh, versions 6.0, 6.0.1

SYMPTOMS

When you install Word version 6.0 for the Macintosh, the following error message may occur

   Setup CopyFiles Error

   Error 14 (Toolbox code: -48) occurred while accessing the following
   file:

   <PATH>:Microsoft:Microsoft System Information

This message appears next:

     Microsoft Word 6.0 Setup was not completed successfully.

CAUSE

This error message occurs because there is a file in the location where Word is being installed with the same name as a folder that Microsoft Word Setup is attempting to install.

For example, you will receive this message if the folder you are installing to already contains a file named "Microsoft." Setup attempts to create a folder named "Microsoft," and when it finds a file by that name already there, it displays the error message.

RESOLUTION

Quit Word Setup, locate the offending file and rename it or remove it from the folder. Then, return to the Installer and restart the installation.

STATUS

This behavior is by design. The Setup program alerts you to the fact that a conflict is present, rather than overwriting the existing file with the folder of the same name.