WD6X: Mouse Pointer Flashes with Adobe Type Manager Installed

 Last reviewed: November 17, 1997
Article ID: Q126597
The information in this article applies to:
  • Microsoft Word for the Macintosh, version 6.0, 6.0.1, 6.0.1a

SYMPTOMS

In Microsoft Word 6.0 for the Macintosh the mouse pointer flashes between the I-beam or pointing arrow and the watch cursor.

CAUSE

This problem occurs when Font Substitution is selected and no screen size of the Helvetica font is installed. It is a conflict between Word 6.0 and Adobe Type Manager (ATM).

RESOLUTION

Disable the Font Substitution feature in ATM or install at least one bitmap size of Helvetica.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word version 6.0 for the Macintosh. This problem was corrected in Word version 6.0.1 for the Macintosh.

MORE INFORMATION

Microsoft Word 6.0 requires both Geneva and Helvetica to display its dialog boxes. When Helvetica is missing and ATM is substituting, it causes Word and ATM to conflict over which font to display.

Adobe Type Manager is manufactured by Adobe, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: clock superATM super pulses
Keywords : kbfont macword word6 kb3rdparty kb3rdparty
Version : MACINTOSH:6.0,6.0.1,6.0.1a
Platform : MACINTOSH
Issue type : kbbug
Solution Type : kbfix kbworkaround

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Last reviewed: November 17, 1997
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