ID: q142097
The information in this article applies to:
When you try to start Microsoft Word for the Power Macintosh, version 6.0 or 6.0.1, Word may not start at all or it may produce one of the following two error messages:
The application "Microsoft Word" could not be opened because
"Microsoft_OLE2" could not be found.
-or-
The application "Microsoft Word" could not be opened because
"MicrosoftDialogLib" could not be found.
The Power Macintosh version of Word loads OLE files during the start sequence. If Word cannot find the OLE files or if there is not enough memory for them to load, Word cannot start.
NOTE: If you use Word on a 68K Macintosh and the OLE files don't load, you can still use Word, but OLE functionality will be absent.
Cause Resolution
----- ----------
Word cannot find the OLE files Make sure that all three required OLE
required to start Word. files
Microsoft Dialog Library
Microsoft OLE Library
Microsoft OLE Extension
are in one of the following places:
the search path for Word, the Word
folder, or the Extensions folder.
There is not enough memory Make sure that there is enough memory
available to load the required for both the Word program and OLE to
OLE files. load. Check the "About this Macintosh"
dialog box before starting Word to be
The required OLE files: sure there is enough memory available.
If there isn't, quit other running
Microsoft Dialog Library programs, reduce Word's allocation
Microsoft OLE Library through "Get info," or increase the
amount of available memory by turning
Additional OLE file (required on Virtual Memory or RAM Doubler.
Microsoft OLE Extension
During the launch sequence, Word searches for the required OLE files and loads them into random access memory (RAM). Word looks in only two places for these files. First, Word searches for the OLE files in the same folder that the program resides in. For example, if Microsoft Word is stored in a folder called MS Word, Word looks for the OLE files in the MS Word folder. Second, Word searches the System's Extension folder for the OLE files.
OLE 2 (OLE version 2.0), which ships with Word 6.x and Office 4.2.x, requires between 1 and 2 megabytes (MB) of memory to load, depending on your system configuration. When your computer starts Word 6.x, there must be enough memory to load Word and OLE. For example:
Total Memory 8 MB
System 2.5 MB
Excel 2 MB
Available 3.5 MB
If Word cannot find the OLE files or if there is not enough memory, OLE fails to load and Word does not start.
Additional query words: can't cannot can launch boot ppc powerpc
Keywords : kbenv kberrmsg kbole kbtshoot macword word6
Version : MACINTOSH:6.0,6.0.1
Platform : MACINTOSHLast Reviewed: November 12, 1998