WD95: Title/INFO Title Field Causes Invalid Page Fault

ID: Q173232

The information in this article applies to:

SYMPTOMS

When you insert a TITLE or INFO Title field into the header or footer of a Microsoft Word document, you may receive the following error message:

   This program has performed an illegal operation and will be shut
   down. If the problem persists, contact the program vendor.

When you click Details, the following error message is displayed:

   WINWORD caused an invalid page fault in module WINWORD.EXE at
   0137:50019794.

   -or-

   WINWORD caused an invalid page fault in module WINWORD.EXE at
   0137:50019796.

WORKAROUND

To work around this problem, type a Title description into the document properties, and then insert the Title field into the header or footer.

To add a Title description to your document, follow these steps:

1. In your Word document, click Properties on the File menu.

2. Click to select the Summary tab.

3. In the Title box, type your Title description, and then click OK.

To insert the Title field, follow these steps:

1. In your Word document, click Header And Footer on the View menu.

2. On the Header And Footer toolbar, click the "Switch Between Header and

   Footer" button to change to the header or the footer.

3. On the Insert menu, click Field.

4. Under Field Names, click to select Title, and then click OK.

   NOTE: Do not add text to the Title field. The Title field will use the
   Title text that you typed in the document Properties dialog box. You may
   also use the INFO Title field instead of the Title field.

STATUS

This problem was corrected in Microsoft Word 97 for Windows.

MORE INFORMATION

For additional information about a similar problem, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q166391
   TITLE     : WD95: Document Saved As Word 2.x Errors When Opened in
               Word 95

Additional query words: 7.0 7.00a word7 word95
Keywords          : kberrmsg kbfield 
Version           : WINDOWS:7.0,7.0a
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: February 12, 1999