DOCUMENT:Q166970 14-NOV-2000 [word97] TITLE :WD97: "...Invalid Page Fault in Excel32.cnv" When Opening a File PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbinterop word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== In Word 97, if you open a Microsoft Excel 97 worksheet, you may receive the following error: This program has performed an illegal operation and will be shut down. WinWord has caused an invalid page fault in module Excel32.cnv CAUSE ===== The error occurs during the conversion of a formula that is used to mask formula results. RESOLUTION ========== Open the worksheet in Microsoft Excel and copy and paste the information from Microsoft Excel to Word. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ The following example illustrates a formula that may cause the problem: 1. In cell A1 type "test" (without the quotation marks). 2. In cell A2, type the following: =IF(B2=0, "", B2/B2) 3. Save the worksheet and open it in Word 97. NOTE: The sample workbook that ships with Office 97 contains a Microsoft Excel example worksheet demonstrating how to mask results. This worksheet will generate an invalid page fault in excel32.cnv because of the formulas in the worksheet. REFERENCES ========== For information on converting files, please see the following articles in the Microsoft Knowledge Base: Q162987 WD97: Supported Non-Word File Formats Q114168 Troubleshooting Guide: Converting Docs in Word for Windows Additional query words: IPF crash gpf general protection fault ====================================================================== Keywords : kbinterop word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.