DOCUMENT:Q171597 01-JUN-2001 [word97] TITLE :WD97: Banyan Vines Drives Do Not Appear in Word Drive List PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97; winnt:3.51 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows - the operating system: Microsoft Windows NT 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use a Banyan Vines client version, 5.56(5) with Microsoft Windows NT 3.51, the drives mapped by the client do not appear in the drive list in Microsoft Word 97. CAUSE ===== STATUS ====== Contact Banyan Vines for the latest client version. As of June 97, the current release of the Banyan client for NT is release 4, version 7.26. Microsoft has not tested this version and therefore cannot guarantee its results. For information about how to contact Banyan Vines, query in the Knowledge Base for one of the following articles: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z MORE INFORMATION ================ Drives that appear in Microsoft Windows File Manager can be accessed in Word by specifying the correct drive letter in the file name. For example, if you map a Banyan Vines drive as drive E:, it does not appear in the Look In list in the Open dialog box. However, you can view the files on drive E: by typing "E:" (without the quotation marks) in the File Name box and pressing ENTER. Banyan Vines is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. REFERENCES ========== For more information about using Word with Banyan Vines, please see the following articles in the Microsoft Knowledge Base: Q158493 WD97: Wizard Vanishes When Run from Banyan Vines Server Q162541 WD97: Can't Access Mail Merge Data Source on Banyan Network Q170914 WD97: File Open Reverts to Program Folder Not Network Location Q158492 WD97: "Word Cannot Obtain..." Inserting Object on Banyan Vines Additional query words: banyon ====================================================================== Keywords : kb3rdparty kbnetwork word97 Technology : kbWordSearch kbOSWinSearch kbWord97 kbWord97Search kbOSWinNT351 kbZNotKeyword2 kbOSWinNTSearch Version : WINDOWS:97; winnt:3.51 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.