DOCUMENT:Q172742 14-NOV-2000 [word97] TITLE :WD97: Batch Converter Not Restored on AutoUpdate Uninstall PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbsetup winword word97 kbwdinternet ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== The Web Authoring Tools Update includes an updated version of the Batch Conversion Wizard. However, if you remove the Web Authoring Tools Update, the original Convert8.wiz file is not restored. WORKAROUND ========== To work around this problem, run Word Setup to remove and then reinstall the Macro Templates that shipped with Word 97. To do this, follow these steps. Remove the Macro Templates -------------------------- 1. Click the Start button, point to Settings and then click Control Panel. 2. Double-click the Add/Remove Programs icon. 3. In the list of installed programs, select Microsoft Office 97 or Microsoft Word 97 and then click Add/Remove. 4. In the Setup dialog box, click Add/Remove. 5. If you are using Microsoft Office Setup, click to select Microsoft Word in the Options list, and then click Change Option. If you are using Microsoft Word Setup, skip to step 6. 6. Click to select Wizards and Templates (do not clear the check box), and then click Change Option. 7. Click to clear the Macro Templates check box, and then click OK. 8. If you are using Microsoft Office Setup, click OK and then click Continue. If you are using Microsoft Word Setup, click Continue. 9. Setup displays the following message: You have chosen to remove 1 component. Are you sure you want to remove it? Click Yes to confirm component removal. Reinstall the Macro Templates ----------------------------- 1. Repeat steps 1 through 6 of the "Remove the Macro Templates" section of this article. 2. Click to select the Macro Templates check box, and then click OK. 3. If you are using Microsoft Office Setup, click OK and then click Continue. If you are using Microsoft Word Setup, click Continue. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. MORE INFORMATION ================ The Word 97 Web Authoring Tools Update includes an updated version of the Conversion Wizard, a tool for converting multiple files from one format to another. The updated Conversion Wizard provides new options for converting multiple Word documents to Web pages. For example, you can easily give all your Web pages a consistent look by using a common background. You can also add a title area or navigation bar of related links to the top and bottom of your Web pages. For additional information, please see the following articles in the Microsoft Knowledge Base: Q172747 WD97: What's New in the Web Page Authoring Tools Update Q162490 WD97: How to Access Sample Macros for Word 97 Q163299 WD97: Web Page Authoring Tools AutoUpdate Additional query words: 8.0 8.00 ====================================================================== Keywords : kbsetup winword word97 kbwdinternet Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.