DOCUMENT:Q170211  14-NOV-2000  [word97]
TITLE   :WD97: Bullets in Multilevel Numbering Convert to Boxes
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:97
OPER/SYS:
KEYWORDS:kbinterop kbusage word97

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Word 97 for Windows 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you open a Rich Text Format (RTF) document in Word 97, symbol characters in
a multilevel numbering scheme are changed to square boxes.


CAUSE
=====

This problem occurs when you save a document in Rich Text Format (RTF) in
Microsoft Word for Windows 95, version 7.0, and then import the document into
Word 97. The ANSI symbol character is incorrectly converted to Unicode.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the
Microsoft Knowledge Base:

   Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1

REFERENCES
==========

For additional information about bullets and numbering, please see the following
articles in the Microsoft Knowledge Base:

   Q159943 WD97: General Information About Bullets and Numbering

   Q164618 WD97: Conversion of Bullets and Numbering

   Q166942 WD97: Bullets and Numbers Styles Convert Incorrectly to 6.x/7.x

For more information about bullets and numbering, click the Office Assistant,
type "bullets and numbering" (without the quotation marks), click Search, and
then click one of the topics.

NOTE: If the Assistant is hidden, click the Office Assistant button on the
Standard toolbar. If Word Help is not installed on your computer, please see the
following article in the Microsoft Knowledge Base:

   Q120802 Office: How to Add/Remove a Single Office Program or Component

Additional query words: sr1 release1 8.0 8.00

======================================================================
Keywords          : kbinterop kbusage word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2000.