DOCUMENT:Q157121 13-MAY-2001 [word97] TITLE :WD97: Can't Remove Background Sound Object in HTML Document PRODUCT :Word 97 for Windows PROD/VER:: OPER/SYS: KEYWORDS:kbualink97 word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== There is no button or option to remove a background sound object in the Background Sound dialog box. RESOLUTION ========== To resolve this problem, download and install the Web Authoring Tool Update. For information about how to do this, see the following Microsoft World Wide Web site: http://office.microsoft.com/downloads/9798/wd97au.aspx After installing the upgrade, follow these steps to remove a background sound object: 1. Start Word. 2. Open the HTML document that contains the background sound. 3. On the Insert menu, point to Background Sound, and then click Remove. To work around this problem use any of the following methods to remove the background sound object. Method 1: Edit the HTML Source and Remove the Tag ----------------------------------------------------------- 1. On the View menu, click HTML Source. 2. In the HTML source, remove the tag. 3. Click the Exit HTML Source button on the Standard Toolbar. 4. Click Yes when prompted to save changes. Method 2: Specify an Invalid Sound File as the Sound Element ------------------------------------------------------------ 1. On the Insert menu, point to Background Sound, and then click Properties. 2. In the Sound box, type "None" (without the quotation marks) and then click OK. 3. In the message box indicating that the file could not be found, click Allow. Word inserts None as the name of the source file in the BGSOUND element. Since this file does not exist, your web browser ignores it. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in the Microsoft Word 97 Web Authoring Tools Update. Additional query words: 8.0 8.00 bgsound hypertext markup language ====================================================================== Keywords : kbualink97 word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : : Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.