DOCUMENT:Q170914 14-NOV-2000 [word97] TITLE :WD97: File Open Reverts to Program Folder Not Network Location PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kb3rdparty kbusage winword word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you set the Documents path in the Options dialog box (on the Tools menu, click Options), to a Network location on a Banyan Vines or NetWare network, the Open and Save As dialog boxes may revert to the Word program directory. NOTE: The Word program directory is the current location of the Winword.exe file. Mapping a Network Drive Letter or using UNC pathing doesn't seem to change this behavior. WORKAROUND ========== Change the Open or Save As dialog boxes to the correct network location before you open or save your file. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem does not occur in Word 2000. MORE INFORMATION ================ For additional information, please see the following articles in the Microsoft Knowledge Base: Q152771 "Directory Not Valid" Error Message Using Banyan or Pathworks Q153787 Can't Set Workgroup Template Location on Banyan Vines Network Q119138 Cannot Set Default Printer to Network Print Queue from Word Additional query words: 8.0 novell fileopen filesaveas saveas ====================================================================== Keywords : kb3rdparty kbusage winword word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.