DOCUMENT:Q173379 14-NOV-2000 [word97] TITLE :WD97: Hyperlink Not Inserted After Saving as HTML PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:word97 kbwdinternet ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you insert a hyperlink into an unsaved document (click Hyperlink on the Insert menu), Microsoft Word displays the following message: You should save this document before creating a hyperlink. Do you want to save this document now? If you click Yes and save the document as type HTML Document, Word does not insert the hyperlink. WORKAROUND ========== To work around this problem, use any of the following methods: - Save the document as HTML before inserting the hyperlink. -or- - Click Yes when you are prompted to save the document, and then save as a format other than HTML. -or- - Click No when you are prompted to save the document, insert the hyperlink, and then save the document as HTML. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. REFERENCES ========== For additional information about hyperlinks, please see the following article in the Microsoft Knowledge Base: Q159940 WD97: General Information About Hyperlinks Q164342 WD97: Picture Hyperlinks Lost When Saved as HTML Q167722 WD97: How to Format a Hyperlinked Object in an HTML Document Additional query words: web page link 8.0 8.00 ====================================================================== Keywords : word97 kbwdinternet Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.