DOCUMENT:Q167621  14-NOV-2000  [word97]
TITLE   :WD97: Invalid Page Fault with Proofing Tools on Network
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:97
OPER/SYS:
KEYWORDS:kbnetwork kbusage kbproof word97

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SYMPTOMS
========

If your proofing tools are located on a network drive and your network
connection is lost during a Microsoft Word session, you may receive the
following error message:

   This program has performed an illegal operation and will be shut down. If the
   problem persists, contact the program vendor.

Clicking the Details button shows:

   WINWORD caused an invalid page fault in module KERNEL32.DLL.

CAUSE
=====

Microsoft Word for Windows is unable to access the proofing tools on the
network.

WORKAROUND
==========

Re-establish your network connection or install the proofing tools on a local
hard disk drive.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

REFERENCES
==========

For more information about installing proofing tools, please see the following
articles in the Microsoft Knowledge Base:

   Q135022 OFF: Can't Run Spelling Checker After Removing Another Program

   Q164220 OFF97: Windows Registry Entries Remain After Remove All

   Q166953 WD97: Cannot Locate Msconv97.dll When Converting Files

   Q164808 OFF: Setup Cannot Locate the Program Files Folder

   Q162970 Installing Project 4.x Breaks Office 97 Spell Check

Additional query words: crash spell spelling grammar ipf gpf general protection fault

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Keywords          : kbnetwork kbusage kbproof word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97

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