DOCUMENT:Q165160 26-MAY-2001 [word97] TITLE :WD97: Items Missing from Message Using "Send To Mail Recipient" PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Send To Mail Recipient in Microsoft Word, the following items will be not be sent as part of the e-mail message: - OLE Objects - Tables - Document Formatting - Clipart NOTE: The text of the Word document is sent to the mail recipient. WORKAROUND ========== To work around this problem, use the following steps: 1. Save and close your Word document. 2. In Microsoft Outlook, ensure that Word is selected as your e-mail editor. NOTE: If you do not have Microsoft Outlook installed, you will need to run Office 97 setup to install Outlook. For additional information, please see the following article(s) in the Microsoft Knowledge Base: Q159476 How to Enable, Disable Microsoft Word as the E-Mail Editor 3. Start a new mail message and place the insertion point in the message area. Then, on the Insert menu, click File. 4. Click the document you saved in Word, clear the "As attachment" check box, and then click OK. Additional query words: ====================================================================== Keywords : kbusage Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.