DOCUMENT:Q169939  14-NOV-2000  [word97]
TITLE   :WD97: JPN: Word 95 Document May Not Convert Correctly
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:97
OPER/SYS:
KEYWORDS:kbinterop

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you open a Microsoft Word for Windows 95, Japanese version 7.0 document
into Microsoft Word 97 for Windows, English (United States) version, the
document may be empty and the file size may be zero kilobytes.

CAUSE
=====

This problem occurs with documents created with the Japanese version of Word 95
on the Japanese version of Windows 95, and the document properties contain
certain FE (Far East) Japanese characters. The converter for Word 97 does not
recognize these characters and will not convert the document.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
This problem was corrected in Microsoft Word 97, Service Release 1, for Windows.

MORE INFORMATION
================

For additional information, please see the following article in the Microsoft
Knowledge Base:

   Q159471 WD97: How to Install the Far East Support Files

Additional query words: word97 word8 8.0 fareast

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Keywords          : kbinterop 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug

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