DOCUMENT:Q179597 07-SEP-2001 [word97] TITLE :WD97: Laserjet III Ignores Allow A4 Paper Resizing Setting PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbprint word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you print a legal sized Microsoft Word document to a Hewlett Packed Laserjet III printer, you are prompted as follows: Load Letter CAUSE ===== The "Allow A4/Letter paper resizing" setting is turned on. This setting is found by clicking Options on the Tools menu, and then clicking the Print tab. WORKAROUND ========== To work around this problem, disable the "Allow A4/Letter paper resizing" setting. To do so, follow these steps: 1. On the Tools menu, click Options, and then click the Print tab. 2. Under Printing Options, click to clear the "Allow A4/Letter paper resizing" check box. 3. Click OK. MORE INFORMATION ================ What is the "Allow A4/Letter paper resizing" setting? For some countries, the standard paper size is Letter; for others, the standard size is A4. You would select this check box if you want Word to automatically adjust documents formatted for another country's standard paper size (for example, A4) so they print correctly on your country's standard paper size (for example, Letter). This option affects the printout only, not the formatting in your document. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: printing problem ====================================================================== Keywords : kbprint word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.