DOCUMENT:Q157559 14-NOV-2000 [word97] TITLE :WD97: Master Document Toolbar Buttons Grayed in Master Document PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbualink97 kbdta word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you reopen a saved master document, the following buttons on the Master Document toolbar are dimmed or unavailable: - Create Subdocument - Remove Subdocument - Insert Subdocument - Merge Subdocument - Split Subdocument - Lock Subdocument (If insertion point is within a subdocument) CAUSE ===== This behavior is by design in Microsoft Word. WORKAROUND ========== To work around this behavior, use the following appropriate methods for your situation. Method 1: Expand the Subdocuments --------------------------------- You are viewing the master document in collapsed view. Expand the subdocuments in the active master document by clicking the Expand Subdocuments button on the Master Document toolbar. Method 2: Unlock the Subdocuments --------------------------------- The subdocuments are expanded but locked. Unlock the subdocuments by clicking within the subdocument and press the Lock Document button on the Master Document toolbar. MORE INFORMATION ================ When you reopen an existing master document, you are in collapsed view. In collapsed view, instead of seeing the contents of the subdocuments, you will see the file name and path of each subdocument. To work with subdocuments you must first expand them. If the subdocuments are also locked, you must unlock them before you can make changes. You cannot edit a locked subdocument in the master document, and when you open a locked subdocument in its own window, it opens as read- only. A locked subdocument is indicated by a small lock figure under the subdocument icon to the left of the subdocument. REFERENCES ========== For additional information, please see the following article in the Microsoft Knowledge Base: Q114432 WD: Troubleshooting Guide: File Locking in Master Documents Additional query words: cannot subdocument dim dimmed grey greyed gray grayed out not available disabled ====================================================================== Keywords : kbualink97 kbdta word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.