DOCUMENT:Q167624 14-NOV-2000 [word97] TITLE :WD97: Need .doc Extension to Open WordPerfect Subdocuments PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbinterop word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== If you open a WordPerfect 5.x master document in Word 97, you may receive the following error message if the subdocuments do not have a .doc file name extension: An unexpected error has occurred. CAUSE ===== WordPerfect does not require .doc file name extensions. File name extensions for documents in WordPerfect are optional. If a WordPerfect subdocument does not have a .doc file name extension, then Word does not know how to handle the document. WORKAROUND ========== Rename the WordPerfect subdocuments so that they have a .doc file name extension. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. NOTE: This problem only affects WordPerfect master documents. Additional query words: ====================================================================== Keywords : kbinterop word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.