DOCUMENT:Q173934 14-NOV-2000 [word97] TITLE :WD97: No Outlook Address Book File to Open on Hard Disk Drive PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbinterop word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== In the Open dialog box (on the File menu, click Open) in Microsoft Word 97, you can select "Outlook Address Book (*.olk)" in the Files Of Type list. However, Microsoft Outlook does not create files with that file name extension, so there are no files to open. CAUSE ===== Outlook does not create a separate .olk file to store addresses. WORKAROUND ========== To access an Outlook address book in Word, use either of the following methods. Export the Address Book from Outlook ------------------------------------ To export the addresses from Outlook, follow these steps: 1. On the File menu, click Import And Export. 2. In the Import and Export Wizard dialog box, click to select Export To A File and then click Next. 3. Click to select the folder you want to export from (for example, select the Contacts folder), and then click Next. 4. In the "Create a file of type" list, click to select either "Comma Separated Values (Windows)" or "Tab Separated Values (Windows)," and then click Next. 5. Type a name for the new file in the Save Exported File As box, and click Next. 6. Click Map Custom Fields. Select the default map, and then click OK. 7. Click Finish. After Outlook creates the .csv or .tsv file, you can open the file in Word. Use the Outlook Address Book as a Data Source for a Mail Merge -------------------------------------------------------------- For additional information about how to Use the Outlook address book as a data source in Microsoft Word 97, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q168236 WD97: Outlook Address Book Not Available in Mail Merge Helper Q221178 WD97: Unable to Use Mail Merge with Outlook Address Book Additional query words: 8.0 8.00 ====================================================================== Keywords : kbinterop word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.