DOCUMENT:Q158477 14-NOV-2000 [word97] TITLE :WD97: Object Deleted When You Run Letter Wizard PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbualink97 kbtemplate ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== If you add an object or WordArt text effects to your document and then run the Letter Wizard (Tools menu), the object may be deleted. CAUSE ===== This problem occurs when the object is anchored to a paragraph that was modified when you ran the Letter Wizard. For example, if a WordArt object is anchored to a paragraph that is formatted with the Date style, and you change the Date Line on the Letter Format tab in the Letter Wizard, the WordArt object is removed. WORKAROUND ========== If you have already run the wizard and your object has been deleted, click the Undo button until your object appears. Attach the object to a paragraph that is not a Letter Wizard element--for example, attach the object to a paragraph formatted with the body text or Normal style and then rerun the Letter Wizard. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. MORE INFORMATION ================ If an object is anchored to a paragraph formatted with one of the following styles, the object will be deleted when you run the Letter Wizard: Attention Line CC List Closing Company Name Date Enclosure Inside Address Inside Address Name Mailing Instructions Reference Initials Reference Line Return Address Salutation Signature Signature Company Signature Job Title Slogan Subject Line Additional query words: 8.0 word8 word97 graph chart org organization word art draw equation ====================================================================== Keywords : kbualink97 kbtemplate Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.