DOCUMENT:Q160240 14-NOV-2000 [word97] TITLE :WD97: Office Assistant Balloon Has No Controls After Replace PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you perform a find and replace while the Office Assistant is running, the balloon message that informs you of how many replacements were made does not include an OK or a Close button. The Cancel button in the Find and Replace dialog box does not change to Close while the balloon message is displayed. WORKAROUND ========== To work around this problem so that the Cancel button in the Find and Replace dialog box changes to Close, use one of the following methods: Method 1: Click the Find and Replace dialog box. Method 2: Press any key. Method 3: Click the balloon message. The balloon message is closed, the focus is returned to the Find and Replace dialog box, and the Cancel button changes to Close. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. MORE INFORMATION ================ A balloon message is an interactive message that requires you to confirm or cancel an action before you can close it. The balloon message that appears after you complete a find and replace operation does not include an OK or a Close button. If you click the Office Assistant while the balloon message is visible, the Office Assistant prompts you for a Help topic. If you click in the document while the balloon message is visible, you get a system beep. Additional query words: 8.0 word8 word97 search ====================================================================== Keywords : kbtool Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.