DOCUMENT:Q170940 24-MAY-2002 [word97] TITLE :WD97: Password Not Prompted with First Expansion of Sub-document PRODUCT :Word 97 for Windows PROD/VER:: OPER/SYS: KEYWORDS:kbdta word8 word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== The first time you collapse and expand a password-protected sub-document within a Microsoft Word 97 master document, you are not prompted for a password. After the first time, you are prompted for the password. RESOLUTION ========== To correct this problem, install Microsoft Word 97 for Windows, Service Release 1 (SR-1). WORKAROUND ========== After you have inserted a password-protected sub-document in a master document, before you collapse and expand the sub-documents, save and close the master document. When you open (expand) the sub-documents, Word correctly prompts you for the password. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Word 97 for Windows Service Release 1 (SR-1). MORE INFORMATION ================ To save a Microsoft Word 97 document with a Password To Modify security, do the following: 1. On the File menu, click Save As. 2. Click Options, and under Password To Modify, type a password and then click OK. 3. You will be asked to confirm your password. Retype the password in the "Reenter password to modify" area and then click OK. 4. Type the name of your document in the File name box and then click Save. Additional query words: ====================================================================== Keywords : kbdta word8 word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : : Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.