ID: Q170463
The information in this article applies to:
If you attempt to insert a JPEG picture object into Microsoft Word from Photo Editor, Photo Editor appears to stop responding when you click "Exit and Return to <document>" on the File menu.
After a long delay, Photo Editor inserts the picture into Microsoft Word and then quits.
This problem occurs when your computer has 16 megabytes (MB) of random access memory (RAM) or fewer.
To work around this problem, use either of the following methods:
- or -
Microsoft has confirmed this to be a problem in Microsoft Photo Editor 97.
This problem mainly occurs on 486/33 computers with 16 MB or fewer of RAM, and a 2-MB video card.
For additional information about Microsoft Photo Editor, please see the following articles in the Microsoft Knowledge Base:
ARTICLE-ID: Q169938
TITLE : WD97: General Information About Microsoft Photo Editor
ARTICLE-ID: Q165812
TITLE : OFF97: Photo Editor Is Not Installed by the ValuPack
Additional query words: 8.0 8.0
Keywords : kbtool kbusage winword word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb
Last Reviewed: December 18, 1998