DOCUMENT:Q177455 14-NOV-2000 [word97] TITLE :WD97: Problems with Document Based on Contemporary Memo Template PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbdta kbtemplate word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you are working on a Microsoft Word document based on the Contemporary Memo template, the following can occur: - The floating picture within the template disappears. -or- - When you run the Undo Update Fields command, Microsoft Word stops responding. CAUSE ===== This problem occurs when the Automatically update document styles option has been turned on in the Templates and Add-ins dialog box. WORKAROUND ========== To work around this problem, do not turn on Automatically update document styles for this document. You can find this setting by clicking Templates and Add-Ins on the Tools menu. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ For additional information about updating document styles, please click the article number below to view the article in the Microsoft Knowledge Base: Q166174 WD: Styles Aren't Automatically Updated Attaching to Normal.dot Additional query words: word97 crash crashes hang hangs fail fails ====================================================================== Keywords : kbdta kbtemplate word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.