DOCUMENT:Q162596  20-MAY-2002  [word97]
TITLE   :WD97: Products That Qualify for the Word Upgrade
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:97
OPER/SYS:
KEYWORDS:kbpolicy kbsetup kbdtakbfaq

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SUMMARY
=======

Microsoft Word 97 is available in two versions: a retail version which can be
installed on any compatible computer, and an upgrade version which requires that
you have a qualifying product installed on your computer or that you have Disk 1
from the qualifying product available when you run the Setup program.

NOTE: The retail version does not require a qualifying product.

This article lists the products that qualify you to use the upgrade version of
Microsoft Word 97.

MORE INFORMATION
================

     Category/Product     Eligible Versions      Eligible Upgrade
                         for Retail Customers   Versions for Volume
                            (for example,       License Purchasers
                          someone getting a       (for example, a
                          copy of Microsoft       business buying
                          Word 97 at a local     multiple licenses
                            retail store)       for Microsoft Word
                                                        97)
   -----------------------------------------------------------------
   Word Processors
   -----------------------------------------------------------------
   If you are currently a licensed user of one of the following Word
   Processors, you can acquire Microsoft Word 97 at the special
   upgrade price.
   -----------------------------------------------------------------
   
   Microsoft Word       Versions 2.0 or       Versions 2.0 or
                         later for            later for
                         MS-DOS and all       MS-DOS and all
                         versions for         versions for
                         Windows and Windows  Windows, Windows NT
                         NT Workstation       Workstation, and
                                              Macintosh
   
   -----------------------------------------------------------------
   
   WordPerfect           Versions 4.0 to 5.1   Versions 4.0 to 5.1
                         for MS-DOS and        for MS-DOS and
                         versions 5.1 to 6.0   versions 5.1 to 6.0
                         for Windows           for Windows


NOTE: This list applies to the U.S. English version of Microsoft Word 97 only.

When you install Microsoft Word 97, the Setup program may not correctly recognize
that you have one or more of the qualifying products installed on your computer.
If this occurs and you are unable to install Microsoft Word 97, contact
Microsoft Product Support Services. When you speak to a support professional,
inform them that you have a qualifying product as listed in Microsoft Knowledge
Base article Q162596.

For information about how to contact Microsoft Support, see the following Web
site:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


Additional query words: 97 8.00 word8 word97 compliance ccp eligible

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Keywords          : kbpolicy kbsetup kbdta kbfaq
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Hardware          : x86
Issue type        : kbinfo

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Copyright Microsoft Corporation 2002.