DOCUMENT:Q172179 14-NOV-2000 [word97] TITLE :WD97: Saving to a Banyan Vines Server Hangs Word PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you save a text (.txt) file using a Banyan Vines client version 5.56(5) with Windows NT 3.51, Microsoft Word stops responding (hangs). CAUSE ===== This problem occurs when you open a text file in Word that was created previously with Windows Notepad and then re-save the file. WORKAROUND ========== Contact Banyan Vines for the latest client version. As of June 1997, the current release of the Banyan client for Windows NT was release 4, version 7.26. Microsoft has not tested this version and therefore cannot guarantee its results. For information about how to contact Banyan Vines, query in the Knowledge Base for the following article: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K MORE INFORMATION ================ Banyan Vines is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: ====================================================================== Keywords : kb3rdparty kbnetwork Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.